Understanding Your Auto-Payments

Congrats, your payments are now connected for you! 

The next time you log into your account, you will see that you can now add credit or debit cards to the wallet on your members. 

Please note that going forward, if you have entered a payment method in your member’s wallet their payments will be automatically processed on the due dates. 

If you would like to stop a payment, please Skip it or mark it as Paid prior to the due date. You can do this via the management cog to the right of each payment:

 

Please use your debtor report under REPORTS>>>FINANCIAL REPORTS to keep track of any members who have outstanding payments. 

If your members have a failed payment, you can simply reschedule to a date in the future. Once the payment has a new future due date, Clubworx will retry the payment then. You can reschedule payments individually or in bulk: 

Please don’t hesitate to contact us on support@clubworx.com.au if you have any further questions regarding your Auto-payments feature.