Author Archives: yalcin

  1. How to Make the Most of Your Gym Business Analytics

    Leave a Comment

    If you’re running your gym without accessing and utilising analytics, you’re running your business blind.

    Although all that ‘data stuff’ may seem overwhelming at first, there’s no denying that analytics is simply great at answering key business questions, and without it, you’ll get left behind. So many opportunities open up to you once you know how to get and then analyse the business data that really matters. And we’re not just saying that. Some of the biggest players in the fitness industry (including The Gym Group in the UK and Goodlife in Australia) openly admit that they depend on their analytics for their continual growth and success.

    Unfortunately, many gyms aren’t utilising analytics to the best of their ability. That’s why we’re here to share some advice and tips with you on how to get more out of your gym analytics.

    The Type of Business Intelligence Data You Need and What to Do With It

    Conversions

    Do you know how your members found you and the way in which they signed-up? Did they click on a social media ad, find you on Google, pick up a flier and make a call or did they just walk into your gym off the street? You need to be aware of this, so you know what promotional and marketing efforts are paying off for you. Simply include a ‘how did you find us’ section in your physical or online sign-up form so new members can tell you exactly how they found you.

    Membership Sign Ups

    Every member fills in a sign-up form to join your gym. Use that information to your advantage and work out if any significant trends are present that could help you define your target audience. Are you noticing a particular age range, locality, gender or fitness goals/lifestyle factors that are particularly common amongst your members? If you have a better understanding of the type of members you have, you will be in the best possible position to attract others like them to the gym.

    You can also track and calculate sign-ups to track how many membership sign-ups you get over a period of time. When pairing this data with membership drop-offs, you get a good visualisation of your retention rate too.

    Attendance Tracking

    You can access a number of different tools to help you track attendance and visualise data showing how often members are using your gym, at what days and times and the duration of time they spend in your gym. By doing this, you can clearly see if attendance at your gym is growing, declining or flat lining at a glance. When you have attendance tracking in place, if attendance is falling for any members, you can jump on the problem quickly and proactively act on making their experience in your gym better.

    Google Analytics

    Any business with a website needs to be utilising google analytics. Through Google Analytics you can discover how many people are finding your website organically or through other sources, how long people are staying on your page, the amount of conversions you are getting through your site and more. You can then use this data to optimise your website better and determine what your digital spend needs to go towards to attract more prospects.

    Track Fitness Data

    Analytics doesn’t just need to benefit you and the business. It can add value to your member’s experience in your gym too. Being able to track your members’ key fitness metrics is a huge advantage and one that will likely make your gym more appealing. Not only can members track their own progress, but your staff can too, allowing PT’s to offer better and more targeted advice and assistance to members.

    Earnings Projections

    You have to keep across your earnings and spending when in business. Poor financial management and cash flow is a big reason why many gyms fail. Being able to see your incomings and outgoings can tell you how successful your business is. By keeping a steady record of your earnings over time, you should be able to make earning projections for the future too, allowing you to more accurately plan for the future.

    How to Use and Visualise This Data

    While having pages and pages of raw data is great, it needs to be analysed and presented in a palatable way that’s easy to read and understand, such as a tables or graphs. For example, bar graphs are great for showing the age and gender of your members, while line graphs offer an ideal visualisation of your membership sign-ups over a period of time.

    Excel has these capabilities, but any good data or reporting program built into your gym management software should be able to do this too. It also helps if you have gym management software in place that can pull data in from multiple sources, allowing you to see all of it in one place.

    Gym Analytics and Reporting from Clubworx

    When you have access to gym analytics and in-depth custom reporting, you can analyse and understand your business better. You’re able to make future projections about earnings, convert more leads to members, retain members longer and grow faster.

    Excel has these capabilities, but any good data or reporting program built into your gym management software should be able to do this too. It also helps if you have gym management software in place that can pull data in from multiple sources, allowing you to see all of it in one place.

    Want to learn about the gym business analytics and custom reporting included with Clubworx? Start your free trial today and discover the control and insight that our analytics can give you.

  2. 3 Ways to Easily Track Attendance with Clubworx

    Leave a Comment

    Tracking attendance with Clubworx has never been easier. Clubworx has three great tools to automate your self check-in and attendance tracking. We have these options so you can choose the best tool to suit your business needs.

    (Note: To access these features in your Clubworx account, click the “Calendar” tab to reveal a drop down containing the kiosk modes. Available on all plans.)

    If you have ever manually tracked your members’ attendance you know this can be horribly tedious and leaves you focusing on the process rather than your members. You want to spend your time before class welcoming your members and building rapport. Are you using paper and pen to track attendance of your members? The last thing you want to do at the end of a busy day is go back through your attendance sheet to manually input it into the computer. This is how things fall through the cracks and you end up losing precious revenue. Basically, its not efficient, it’s no fun and (thankfully) it’s not necessary!

    So what are your options?

    Breathe a sigh of relief because Clubworx fitness management software offers three ways your members can check in using their member portal and automatically have their attendances tracked. Let’s take a look at each one and see what they are designed (and not designed) to do so you can choose the best solution for you.

    Class Kiosk Mode (Self Check-In)

    self check-in

    The Class Kiosk is designed to allow your members to check themselves into classes and appointments. They can also drop into their personal training sessions, martial arts or yoga classes from this kiosk. Class Kiosk Mode can be used on a tablet, computer, and even a phone if necessary. When a member walks up to the kiosk and clicks to check in, their attendance is automatically tracked via the check in system and counted towards their membership plan.

    What this feature does:

    • Check ins for classes and appointments
    • Drop ins for classes only
    • Allows members to buy a membership if they have expired (you can turn this on or off)
    • Compatible with barcode scanning to check in
    • Hides member contact details

    What this feature does not do:

    • General check ins not associated with a class

    General Kiosk (Self Check-In)

    general self check-in

    The General Kiosk Mode is designed to allow your members to check themselves into a class or appointment they are booked into. They can also record a general check in that is not associated with a class (think open gym management). Members are not able to drop-in from this kiosk, they must already be booked into a class or appointment. General Kiosk Mode can be used on a tablet, computer, and a phone if necessary.

    When a member checks in using General Kiosk Mode:

    • If they are booked into a class or appointment for that day, they will have the option to check in
    • If they do not have a booking that day, a “general check-in” will be recorded

    What this feature does:

    • Check ins for classes and appointments
    • General check ins
    • Compatible with barcode scanning to check in
    • Hides member contact details

    What this feature does not do:

    • Class drop ins

    Roll Call (Trainer/Staff Check In)

    attendance tracking

    Roll Call allows staff members to check members in, mark them absent, remove them from the class list, and see relevant information like number of attendances, membership, membership expiry, when their next payment is – even if it’s near their birthday! Roll call can also be used to check members in for personal training appointments.

    In Roll Call, members’ names and emails will be shown in full rather than having the option to partially censor or remove certain details.

    What this feature does:

    • Allows trainers/staff to check members into classes and personal training appointments, mark them absent, remove them from the class list, and drop members into classes
    • Provides more member details than the kiosk modes

    What this feature does not do:

    • General check-ins

    Which One is Best?

    It’s really up to you. Think about your day to day operations of your gym, yoga studio or martial arts business to help determine which check in process works best. You may even use a combination of the three options. For example, you may use Class Kiosk Mode for your group fitness classes and allow your members to check themselves in. At the same time, you may use Roll Call for personal training appointments and require the trainer to mark the member’s attendance. The important thing to remember is that the club management system you set up needs to be easy on your members and your customer support team.

    Want some extra help? Book a training session with a Clubworx representative today!

  3. How Much Time Are You Really Wasting? Probably more than you think…

    Leave a Comment

    Time management is an important skill that any business owner must possess, but unfortunately this skill is often overlooked. Let’s consider the following scenario to better understand the importance of time-management. It’s 9:00 pm, you’re closing up shop and your members are heading home. Not you though, you’re stuck because you have a long to-do list of admin work left. You can either bite the bullet and get it done or leave it for another day and run the risk of things falling through the cracks. Let’s face it, both options are less than ideal. You want these tasks to get done but you don’t want to do them and hiring another employee is too expensive, especially if yours is a small business. You could possibly outsource a task or two, but that again would add to your costs.

    Many small business owners find themselves in this position and don’t realize the real cost of this wasted time. Let’s take a look at some common time-consuming tasks and determine how much time you are actually wasting.

    Common Time Wasting Tasks

    In the fitness industry there are a few common tasks that eat up a lot of time. As you read through the tasks below make a note of how much time you spend on each task per day.

    Attendance tracking/recording

    • Manually taking attendance on paper
    • Adding attendance data into a spreadsheet
    • Tracking members who have used all of their attendances

    Chasing down overdue payments

    • Figuring out which members owe you money
    • Calling members about missed payments

    Following up with members

    • Checking in with members about their experience with your business
    • Asking for reviews
    • Announcing schedule changes

    Data transfer across systems

    (if you are using multiple systems to run your business)

    • One system manages your payments and another manages attendance tracking
    • Class schedule/booking is separate from email system
    • Consulting multiple systems to determine who is an active member

    How Much Time

    Using the times you recorded above, let’s take a look at how much time is actually being wasted. To make it simpler, let us use 1 hour per day, 5 days a week as the baseline for this example. If you were to spend 1 hour per day on any of these time consuming tasks, that equals:

    • 5 hours per week
    • 20 hours per month
    • 240 hours per year (that is ten whole days!)

    What Can You Do With 20 Extra Hours Per Month?

    Think about it, effective time management strategies can potentially earn you 20 extra hours per month (at least). Eliminating those annoying, repetitive tasks you hate is a bonus in itself. Any amount of time spent not doing these tasks, is time saved. If you devoted those 20 hours per month on things that generate more revenue, what do you think the outcome would be?

    Maybe only spend 10 hours per month and spend the rest with your family or doing things you enjoy outside of your business. What kind of effect would that have on your life? Our guess is that it would be positive.

    What if we said that the solution to all this was as simple as one software that could handle all these time consuming daily tasks for you and more. Leaving you with more time to focus on other more important tasks and work towards your business goals or even just spend time on yourself. Clubworx is a fitness management software that will act as your personal assistant and provide you with the opportunity for better time management without having to worry about the back-end admin stuff that small business owners usually waste so much time on. Sure, installing a new software comes with some cost, but think of this as an investment for your business and you will see returns not only in cash, but also in time! You can then wake up every morning during your work week knowing you’ll be spending more time at home than usual and actually focus on your family without the stress of work at the back of your mind every night.

  4. Martial Arts Playbook (ebook edition 2)

    Comments Off on Martial Arts Playbook (ebook edition 2)

    Chapter 1: The Marketing Considerations

    Introducing Your Business to the World

    Getting new students to your dojo is not an easy job, but an essential one – especially if you want to grow your martial arts school and build a profitable business.  The first step in getting new students is building awareness about your school.  Whether you are a new dojo or an established business looking to take your school to the next level of growth, developing and executing a martial arts marketing plan is essential.  We recommend taking a multi-channel approach using social media, organic search, word of mouth, your website, blog and localized online search (both paid and organic).

    The key is tracking what works.  One of the most effective ways to assess your marketing effectiveness is by tracking the cost of each marketing channel by lead.  This is really easy to calculate and track.  Let’s look at an example below.  

    ABC Martial Arts spends $1,000 per month on marketing.  This spend is divided into the activities below.

     

    Marketing Activity Total Cost for Jan No. of Lead for Jan Cost Per Lead
    Flyers $350.00 10 $35.00
    SEO $400.00 2 $200.00
    Referral $0.00 1 $0.00
    Google Adwords $100.00 3 $33.33
    Blog $0.00 0
    School Presentation $150.00 5 $30.00
    Total $1000.00 21 $47.62

     

    From this type of analysis, you can find what your most effective marketing channels are for generating an inquiry.  As you can see, while some channels create a “free” lead, you need multiple channels to generate enough leads to grow your martial arts business.  By breaking these activities down, you might target high cost per lead activities and investigate what you might do to reduce that number (either by reducing the spend or increasing the effectiveness to generate more leads from those activities).

    Below is are a series of marketing checklists to audit your current approach (if you are an established Martial Arts school) or to get you started (if you are about to open your doors).

    What system should I use to build my website?

    We analysed over 1800 Martial Arts school Websites from around the world.  Here’s what we found:

    1. The single largest content management system (CMS) used by martial arts schools is WordPress with a huge 30% of the market.  So nearly 1 in 3 Martial Arts websites are build using WordPress.
    2. 46% of sites are custom built. A lot of these sites are built using PHP or some other programming language.
    3. 10% of the sites were build using Wix, Weebly or Google sites.
    4. More than 50% (approximately 54%) of Martial Arts websites we reviewed are NOT mobile responsive.  If you view your website on your smartphone and it takes a long time to load and looks like your desktop site – your website is NOT responsive.  Google has been clear that your search rankings could possibly be affected if your site is not mobile responsive.  As well as being penalised by Google, you are not providing a great experience for your potential customers and current students.

    Credit to - http://www.3chillies.co.uk/blog/2015/06/unresponsive-websites-are-doomed

    From our own experience, WordPress is the most flexible and scalable solutions for building your website for these reasons:

    • Once you have a design you are happy with, you can build out your own site without relying on external third parties to do your development,
    • If you do need a WordPress expert, there are literally thousands of contractors or freelancers you can use from around the world to help you (after all, WordPress powers about 25% of the world’s websites),
    • Plugins offer endless integration options. Your website is a gateway for your martial arts business.  Chances are you are going to need to transfer some information captured through your website to other systems. Clubworx for example, let’s you post your calendar and contact form on a WordPress site with great ease.  All of that information seamlessly transfers into your Clubworx Martial Arts Management Software.
    • It is easy to build a mobile responsive site using the plugins within WordPress.

    Here are some great tools to help you get started with your new website!

    Test if your site is mobile friendly – https://www.google.com.au/webmasters/tools/mobile-friendly/

    Test that your website loads quickly – https://developers.google.com/speed/pagespeed/insights/

    Improve your overall website experience by improving your Hubspot score – https://website.grader.com

    Beginners guide to WordPress – http://www.wpbeginner.com/guides/

    Sharing what you do has never been easier!

    Your martial arts business is a visual / movement based business. It lends itself perfectly to social media and at the very least, you should have a content strategy for one of the major social media channels.  Social media is a great way to motivate and engage with your current students but it is also an opportunity to share your brand.  From a recent Clubworx survey, we found that about 10% of leads for dojos come from a social channel.  That’s not surprising when you consider:

    • Facebook has 1.65 billion monthly users,
    • Instagram has 500 million monthly users, and
    • YouTube has more than a billion users.

    When you think about it, 20 or even 10 years ago, people would have to physically visit your dojo to understand what you did and what kind of people trained at your martial arts school. Imagine parents looking for a dojo for their children to start their martial arts journey, where does their research start?  It starts online. Now, if I am a parent and I go to your website and click on one of your social media icons and see kids training, I’m more likely to give you a call and inquire further than if I didn’t get the sense that you trained children.

    These days, everyone has a phone with a camera. And on most smartphones, you can edit your videos quickly to post online. The key is to be consistent.  The checklist below has some great social media marketing ideas to help you take your martial arts school up a notch.

     

     

    Here are some great tools for jazzing up the social media profiles of your martial arts school!

    Photo Editing from a smartphone – Snapseed (available from the App Store or Google Play)

    Canva for creating beautiful, branded images – www.canva.com

    Upwork to use freelancers from around the world for more complicated design work – www.upwork.com

    Fiverr, quick design jobs for $5 – www.fiverr.com

    Chapter 2: Selling What You Know: Show Your Students a Bright Future in Martial Arts

    Moving a prospect or lead to a member is your sales function.  There are a number of myths about sales, but just like your own progression as a martial artist, sales and selling is a discipline in itself.  It involves a process of persuasion and while there are a number of techniques and tools, ultimately, you will apply your own style to the process.

    Why should I care about sales

    If you are not committed to developing a robust sales process that evolves as you learn about what converts a prospect to a new student, your business will never really evolve beyond being a hobby.  You are also wasting your marketing dollars in generating an inquiry and not putting that information to its best use.  Let’s look at the results of a bad sales process compared to a good sales process, assuming that the marketing spend is the same and has the same effectiveness in generating a lead.

     

    Scenario 1

    (Poor sales process)

    Scenario 2

    (Disciplined sales process)

    Marketing spend for the month

    $1,000

    $1,000

    No. of leads for the month

    20

    20

    Cost per lead

    $50

    $50

    No. of members generated

    2

    5

    Conversion rate

    10%

    25%

    Cost per acquisition

    $500 per member

    $200 per month

    Membership payback (assuming $200 per month student fees)

    2.5

    1

    Revenue difference over 12 months (assuming $200 per month student fees)

    $4,800 net new yearly revenue

    $12,000 net new yearly revenue

     

    A strong sales process has a compounding effect.  Sure, you might think the difference between converting 2 members to 5 members per month is not that great.  Over the course of the year, it is a big deal.  Obviously, your martial arts business will be in a much stronger position if the cost to acquire new students is paid back in their first month of membership (see scenario 2) rather than two and half months (see scenario 1).  

     

    Ok, I understand the maths, but what can I do to improve my lead to conversion rates

    The starting point for improving your sales conversion rates is to define a process you are going to follow to move your prospective clients to paying members. Too many martial arts schools have one conversation with a potential student and leave it at that.  Unfortunately, you are heading for the first scenario we described above… where you are leaving a lot of dollars on the table.  Here is an example of a sales process:

    Example Sales Process for ABC Martial Arts School

    Step # Description Collateral Required Next step
    1 (day 0) Enquiry comes in from website contact form N/A 2
    2 (day 0) Autoresponder from website Email highlighting the benefits of your dojo and a note on what will happen next (e.g. you will call them to book them into a free class) 3
    3(day 1) Phone Call (qualifying) Script or checklist.  Keep it consistent and collect information that will help you convert the member (for example – what are their goals and motivation for contacting you).  Book them into a free class If they were able to be booked got to step 4a if no booking, go to 4b
    4a(day 2-3) Free Class Make sure the trainer knows they will be in the class and partner them up with an existing student. 5
    4b(day 4) Phone Call and email (attempt to book) Script – are you ready yet? And follow-up email with a student profile (someone who has been successful in progressing through your ranks at your school) If able to book go to 4a. If no booking go to 6
    5(+1 day after class) Phone Call, post class assessment Script with checklist, how did they find the class?  Purpose is to sign member. Did they sign? Go to 7.  Didn’t sign? Re-book 4a
    6(day 7) Email with upcoming free class options Include a calendar link to book a free class. If they book to 4a if they don’t book, add them to 8
    7(+1 day after step 5) Sign up Make sure you have your waivers, payment instructions and a guide to the next 30 days for your member.   End Sales Process Start Membership Retention Process
    8 (+30 days after step 6) Lead nurturing (add to monthly mailing list) Send regular newsletters to these prospects until they either unsubscribe or re-engage. End Sales Process Start Lead Nurturing.

    This process can be as long as 20 steps.  One of the constant questions business owners ask when developing their sales process is, what happens to those leads that are neither a sign-up or a hard no.  We suggest adding these leads to a nurturing campaign, where they receive your newsletters or social media updates.

    Sales is not a dirty word – it’s essential for your survival

    Sales is a matter of understanding your prospect’s goals and explaining how your service can help them achieve those goals. It’s not about pushing a service they are not interested in, but it is about tailoring your approach to each individual.  Our research indicates that there is a huge opportunity for dojos to grow by simply learning about sales and making it a priority. Here are some statistics form our Clubworx Dojo Survey that support this:

    • 40% of dojo managers do not follow-up on an inquiry,
    • Of those that do follow-up, 40% of those only follow-up once,
    • 17% (nearly 1 in 5) indicated they are too busy to deal with prospects when they first inquire.

    When you think the average prospect requires at least 5 points of contact before they sign-up for a service, you can see there is a massive opportunity to improve your martial arts school’s growth.

    If you used a piece of software like Clubworx to manage your sales process, you will see a massive return on your investment.  Martial Arts software can help you by taking each and every lead for your business through a structured process of communication until they either sign-up or opt-out of your communications.

    Chapter 3: On-boarding: Wowing & Ensuring the Success of your Members on Sign-up

    When a prospect becomes a member, the next step in your process is on-boarding that member.  On-boarding has several elements:

    1. Back-office; making sure you have your contracts, waivers and payment methods filled in by your new student,
    2. Expectation management;  explaining the road ahead for your new student in terms of their training and signposts for progression (when does grading happen, how to prepare, etc),
    3. General housekeeping; showing your client where to access timetable information, key numbers to call, what to wear, etc, and of course
    4. Commencement of their training.

    While we have dedicated a section of this e-book to retention, this is really the start of the process.  The likelihood of retaining your clients increases significantly if you can nail the on-boarding process.  As well as ensuring your paperwork is in order (avoid duplication wherever possible), do something to delight your new student.  Give them a free uniform or shirt.  People love to receive something unexpected.  

    The other vital thing to communicate during the on-boarding process is how your school will help your new member achieve their goals.  You might be interested to know that a number of studies in the USA, Canada, Europe and Australia have found that the greatest percentage of adults drop out of a martial arts school within the first 100 days.  The main reason for this drop out is because the students felt the training did not deliver any real-world self-defense training in the early sessions.  Obviously, foundations are essential in martial arts training, but making the link between stylized progressions and the reality of using a karate chop on an attacker on a Saturday night might need to be made during the orientation phase of the new student’s induction.  Managing and aligning expectations of your new martial arts students are the key roles of your on-boarding process.  

    Chapter 4: Retaining Your Members: The Key to Running a Thriving Martial Arts School

    Your martial arts students or members are the lifeblood of your business. In order for your business to grow, you need to retain the customers you convert.  Sure, some customers will not be a good fit for your dojo and this type of attrition is natural.  However, there will be members who leave your business because of an avoidable reason.  It might be that they did not feel they were progressing, the training seemed pointless or they felt intimidated at training.  

    As we mentioned above, statistics show that the average time for any student to stay in martial arts training is about three months. In short, 12 weeks is all that you have to demonstrate you can help your new student achieve their goals.  Retention starts with your on-boarding process.  Really understanding someone’s motivation can help you reduce your churn rate (churn rate is the % of current students leaving every month).  You can send more tailored messages, engage with new and current students who have had no exposure to martial arts training and intervene where a member is potentially about to leave.  

    Unfortunately, many people do not really understand the impact churn rates have on the long-term financial viability of their business.  Below are two graphs showing a new martial arts school.  We are going to assume they can add 25 new students per month and each member is worth $200 per month. The graphs are illustrative only, obviously there are some seasonal adjustments where churn is greater and member acquisition is smaller but if we look at churn as the only variable, we can see a massive difference in the financial performance of both businesses.  

    The difference between a churn rate of 3% and 6% creates a whopping $1.7 million difference over the course of 5 years.  No matter what your current churn rate, moving a dial one or two percent can have a massive difference on your financial success over the longer term.  

    Business 1 with a 3% churn rate generates $5.4 million over 5 years

    Business 2 with a 6% churn rate generates $3.7 million over 5 years

     

    Some closing thoughts: Growing your Martial Arts Business is the Culmination of dozens of small things

    There is no silver bullet in growing a thriving Martial Arts school.  It is a lot of trial and error each of the major business growth areas we have discussed.  Those areas are (1) Marketing, (2) Sales, (3) On-boarding and (4) Retention.  You need to be constantly measuring and testing what works and what doesn’t.  Underpinning everything though is YOU.  You are the product and delivering a great product is the cornerstone of everything else.  Be sure to invest in yourself and your art.  

  5. 1:1 Onboarding with a Customer Success Specialist

    Leave a Comment

    Clubworx can have you up and running in under two working days. As a Clubworx customer, you’ll be assigned an onboarding specialist to ensure:

    • Your account is configured correctly for your business; &
    • That you get comprehensive, one on one training so you feel incredibly confident operating the system from day 1!

    Whether you are starting from scratch or migrating from another platform, we have you covered.

    Making the switch from another system can be extremely daunting – we get it! But here’s the good news, we help businesses navigate this process successfully every day. When you choose Clubworx you are selecting a software partner that can get your data migrated:

    • without any disruption to your business,
    • Fast (in under five working days)
    • At no extra cost.

     

  6. Free Data Migration

    Leave a Comment

    Whether you are starting from scratch or migrating from another platform, we have you covered.

    Making the switch from another system can be extremely daunting – we get it! But here’s the good news, we help businesses navigate this process successfully every day. When you choose Clubworx you are selecting a software partner that can get your data migrated:

    • Without any disruption to your business,
    • Fast (in under five working days)
    • At no extra cost.

    Contact Clubworx today to discuss your specific requirements for making the switch!

     

  7. 24-Hour Chat Support

    Leave a Comment

    You won’t be left waiting for answers. Clubworx offers support by phone and email between 8.30am and 4pm weekdays for the majority of our clients and around the clock support via chat. Send questions via instant chat directly from your account and get answers fast.

     

     

     

  8. Barcode / Scanner Integration for Point of Sale

    Leave a Comment

    Clubworx offers a full POS module, allowing you to sell retail products over the counter effortlessly.

    You can assign barcodes to your products and use any barcode scanner you like to scan and sell items. The only requirement is that the barcode scanner can connect to the device you are using Clubworx on.

     

     

  9. Zapier

    Leave a Comment

    Now that Clubworx connects with Zapier, it’s easier than ever to automate your studio’s marketing and client management. Zapier can automatically trigger workflows in the other apps you use most whenever new prospects or members are added in Clubworx. Or you can automatically add prospects or members to Clubworx whenever trigger events happen in third-party apps.

    How to Automate Clubworx with Zapier;

    1. Sign up for a Clubworx account, and make sure you have a Zapier account.
    2. Try some pre-made Clubworx integrations, and learn more about how Clubworx works with Zapier.
    3. Or log in and build a custom workflow with Clubworx and Zapier.

    Help Pages