Please tell us a bit about your business. What makes you different?‍

The Ironfist Gym is one of Australia’s premier martial arts facilities, built on a foundation of passion, community, and championship-level experience. What started as a single Muay Thai gym in Rochedale has evolved into a 600-square-metre facility in Mansfield offering Muay Thai, Brazilian Jiu Jitsu, and Boxing. Known for producing world-class fighters and providing a welcoming home for students of all levels, Ironfist is as much a community hub as it is a training ground for champions.

Where are you located?

‍Mansfield, QLD

What made you look for new member management software?‍

We needed a more efficient way to handle member communication and payments, while ensuring enquiries were followed up quickly and prospective members felt looked after.

What features/functionality were you looking for your business?

‍Streamlined communication, payment processing that reduces friction and dissatisfaction, and a simple way to manage the entire member journey—from enquiry to trial to sign-up.

How do Clubworx meet these?

‍Clubworx has streamlined our enquiries, reduced issues with payments, and given us an interface that keeps the member at the centre. The support staff are also a standout—local, responsive, and always ready to help.

What is your favourite Clubworx feature?

‍The streamlined enquiry process that makes prospective members feel attended to quickly, giving us the chance to showcase what we do and convert them into long-term members.

How has using Clubworx made your life easier?

‍It’s simplified communication, reduced payment headaches, and given us confidence that our members and prospects are being taken care of. Everything we need is accessible in one place, and the support team are just a phone call away.

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